Aug 5 2010

Flash v. AJAX* – Comparing Experiential Designs

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John Lane

It shouldn’t come as a surprise that I’m always exploring what’s possible in web design and development. (It’s my job. It’s what I do.) But as of late, my search has focused on finding examples of deep, experiential websites built without Flash… because if the “Flash is dead” version of the future is the right one, I want to know what kind of world it will be. There’s no doubt that you can build a good looking, functional, goal achieving site without Flash. But those sites are (currently) “static.” And that means they aren’t necessarily taking full advantage of the immersive environment that sets the internet apart as a medium.

Now before some people get made at me, let me expound on “static.” I don’t mean that the content of the site can’t be readily updated, or that the content can’t be commented on, shared, liked, bookmarked, borrowed and augmented. I mean that the content isn’t augmented by the design…they don’t play off of each other, one prompting exploration of the other. The navigation is usually laid out for all to see almost immediately, rather than becoming a piece of the content as well…rather than adding to the experience and layering additional context to the content you’ll find after the click.

I’ve found a good head-to-head comparison, though. There’s different sites for the new Nissan Leaf in the US and UK (both of which won an FWA). So while the secondary goals of the sites are varied, the ultimate goal is to sell the car—and therefore the content is ultimately the same. But the experiences are very different. Images of both sites and links are below, and so is my (abridged) opinion about both. I’m more interested in hearing your opinions. So take a look…

The US Nissan Leaf website is built is almost entirely sans-Flash. We’ll call it AJAX*. The stuff that is in Flash—an intro and the video player—could easily be done without. (It was built by Critical Mass, The Designery and TBWA Chiat Day – Los Angeles.)
Nissan Leaf US

The UK Nissan Leaf website is built entirely in Flash. (It was built by DNA and Digitas – France.)
Nissan Leaf UK

My opinion? I’m torn. I’m partial to the clean simplicity of the US (non-Flash) site. The central navigation adds good context to the content, and is custom enough (i.e. not a traditional left-hand or banner navigation style) in terms of style and movement to make it both attractive and dynamic. But once you make a selection from that navigation, the content looks pasted in. There’s no organic feel to the opening or to the content itself. The video player is staid, and text/image content might as well be in PDF format as it looks more like a poorly laid-out print piece than part of the website.

On the other hand, i think the content from the UK (Flash-based) site is more “designed” and cohesive; one section’s style and content relates to the others. But it feels over done. I can’t get what I want as quickly. I feel like (pardon the pun) I’m being taken for a ride. I don’t want the long intro and I feel like some of the interactive models are done for cool factor rather than for a real point.

Frankly, the ideal site for me would be a bit of both. But more important is what you think. So…take some time with them. Then please help me achieve my goal for this post: Give me your opinion on which one you preferred and why. Looking forward to the debate.

So why the * on AJAX?
I’m calling it AJAX, but that doesn’t tell the whole story. Because AJAX alone can’t make the US site, while the UK site could be done completely in Flash. And what I discovered when starting to right this post is that there is no singular name that describes a non-Flash site. I polled Twitter, and we found that “traditional” and “classic” encompass the old, not-easily-updated sites built with HTML/CSS. (You can also call these “Web 1.0″ or “static.”) But none of those terms encompass sites built with AJAX, HTML5 or even a PHP base like Workdpress. You can’t use “Web 2.0″ because that doesn’t exclude the use of Flash. So what do you call a rich web experience that doesn’t leverage Flash?

Below you’ll see a few options that I came up, based entirely on acronyms. Please feel free to add to the list. Together we can come up with something. Because even though I’m not personally a Flash hater, I think it’s needed.
- WESP : Website Experience Sans Plugins
- SEW : Standards-oriented Experiential Website
- SOWE : Standards-oriented Web Experience
- OSWE : Open Standards Web Experience
- SBOE : Standards Based Online Experience

Thinking on a grander scale, I think part of the reason HTML5 is gaining ground as a Flash challenger is because it sounds/feels like a brand name rather than a technology. That’s huge. Because I think the brand “Flash” has a lock on the market for experiential web experiences more than “Flash” the technology does.

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Jun 28 2010

Social Media Strategy, Tactics and Measurement

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John Lane
Two weeks ago, I had the pleasure of presenting to members of the Greater Raleigh Chamber of Commerce on the subject of Social Media. (I mean, really…does any one give presentations on anything else these days?) It was an edifying experience for me, and I certainly hope it was for the attendees as well. My main [...]
May 6 2010

IBM and Centerline launch CityOne at IMPACT

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John Lane
CityOne is the next iteration in the INN0V8 franchise of serious games from IBM. In CityOne, you’ll get a chance to run your own city… but you’ll have to successfully deal with the real-world business, environmental and logistical issues that come with that kind of power to make your city thrive. And, as with the [...]
Mar 31 2010

Conversation vs. Publication

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John Lane
On the topic of “the repeat visitor,” Jason Falls reports this: “A recent Corporate Blogging and Social Media study found that upwards of 80% of all blog traffic comes from first time visitors. Whether your blogging strategy is for social media marketing or search, the numbers don’t lie… your visitors are brand new and, according to [...]
Mar 26 2010

When 10% > 90%

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John Lane
Scott Monty was on Marketplace last week talking about—what else?—social media. Now before I start picking apart one of his quotes, I’m going to say upfront that I think he and his team at Ford are doing incredible work utilizing social media. I’m a big fan of the Fiesta Movement, in particular. It made me [...]
Mar 10 2010

Business(person)-to-Business(person)

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John Lane
This post from Lateral Action struck a particularly responsive chord: “All else being equal, the best story wins.” In particular, I found it interesting that the majority of the examples shown in support of that theory aren’t telling the story of the average consumer product. They are stories about the credit crisis, high blood pressure [...]
Feb 18 2010

The Passionate Expert

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John Lane
I’m not the biggest fan of baseball. It’s too slow. The games take too long. The players get paid too much to stand around. But, conversely, I really enjoy hearing people who are passionate about baseball talk about the intricacies of the game. That happens all the time on ESPN Radio’s Mike & Mike in [...]
Feb 8 2010

Shareholder versus Stakeholder, and the Rise of Social Business.

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John Lane
Blogs and online communities, crowdsourcing, Twitter and Facebook, SEO and real-time search. They’re more important than ever as part of a marketing business strategy. (Yes, marketing, too… but bigger than marketing.) The case is laid out nicely by Indra Nooyi, CEO of PepsiCo in this Marketplace interview. Here’s the snippet that sums it up: Kai Ryssdal [...]
Jan 5 2010

Social Media Illusions

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John Lane
I had a conversation via Twitter the other day that started with the post pictured to the right. What Lindsey (a talented PR professional who unfortunately works for a school that’s not The University of Tennessee) is describing is a pretty common occurrence. You say something about a brand and either they or a competitor [...]
Dec 14 2009

Foursquare. A place for brands.

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John Lane
Brands are a part of our everyday lives. That’s now a given, mostly due to the power of “traditional” advertising via mass media over the past 75 years or so. What most companies are now striving for (or need to be) is a way to make that integration more natural…more authentic. With that in mind, [...]
Nov 30 2009

So You Think You Can Dance: 4 Content Marketing Tips It Illustrates

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John Lane
I think I’ve seen at least one episode of every “reality” TV show there has ever been. It doesn’t mean I liked it or that it made me feel good about myself, but I have. So I feel I can say this with confidence: So You Think You Can Dance (SYTYCD, as the kids abbreviate) [...]
Nov 18 2009

The next great vanity metric: Followers and Fans are the new Hits.

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John Lane
If you spend anytime dealing with web analytics, I’m sure you’ve heard it said that “hits” stands for “How Idiots Track Success.” Because, after all, why is a server call a measurement of success? It basically means nothing. The “hit” is a vanity metric. And it may have been the worst vanity metric of them [...]
Oct 23 2009

VW launches the 2010 GTI…to some. Can über-targeting pay off?

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John Lane
I found this Autoblog article about an iPhone game featuring the new VW GTI, and was stoked. I’ve been a fan of the GTI since it’s inception. But since I just bought a Jetta, it wasn’t like I was going to be trading for the new GTI any time soon…so I was equally excited that [...]
Oct 12 2009

The unavoidable connection of “how” and “where.”

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John Lane
Before I get to the point, I owe a special thanks to Jeremiah Owyang and his Twitter stream for this post. He gave me some food for thought via the tweet to the right, and he also passed along the link to the Nielson study. For the record, that’s two things I found via social [...]
Sep 30 2009

Has digital media changed your life?

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Alissa Hennen
This post is one part sociology and one part marketing. Social media and digital technology have influenced how we spend our time and forced marketers to evolve how they reach consumers.  Americans have nearly tripled the amount of time they spend at social networking and blog sites from a year ago, according to a new [...]