Project Spotlight

Coca-Cola Bottling Company Customer Reference Video for IBM

Project Spotlight

IBM System z Customer Reference - City and County of Honolulu

Blog | 04/28/2011

The Perfect Customer Reference?

by Erin Craft

The Perfect Customer Reference?

Read Post

Project Spotlight

IBM Rational Customer References

Twitter | 08/07/2014

@stevenkeith

@stevenkeith

Transformative customer experience delivery goes WAY beyond reactively reducing customer dissatisfaction.

Twitter | 08/10/2014

@stevenkeith

@stevenkeith

Sprint's focus on improving customer experience management has reduced their customer care costs by 33%. http://t.co/FWiRyJiTcv #CEM

Twitter | 09/09/2014

@stevenkeith

@stevenkeith

Hey bank, did you see Apple's new Pay announcement? If direct deposit is one of your last remaining strategies, call me. #transformation

Blog | 01/24/2012

What is Centerline Digital's

by Steven Keith

What is Centerline Digital's "Customer Story Platform?"

Read Post

Twitter | 08/08/2014

@stevenkeith

@stevenkeith

This, about customer happiness versus expectations, you must read. http://t.co/nkJTirvQsu